Following full payment of your invoice you will have the facility to book a fixed collection slot for removing the goods from our salerooms.
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Following full payment of your invoice you will have the facility to book a fixed collection slot for removing the goods from our salerooms.
Once the booking is made you will have the option to receive a confirmation email.
If you want the confirmation sending as an email, you have the option to enter an email address and press send.
You can skip the email and click “Return to My Account Page” button which will take then back to your account page.
We will do our best to accommodate requests to change Click & Collect slots but depending on the slot allocated we may not be able to change this before the due collection time. You can contact the site by telephone directly or use our online chat facility.
Children aged 15 years and under are not permitted inside the salerooms
Collections will be in a safe and controlled environment with full safety protocol and Social Distancing measures in place. Once Payment is made, you will be able to book a slot to arrange collection of these items only. Any other items purchased in other sales will not be available for collection, these will remain as delivery only items.
Each of our sales is now offering either Parcel Delivery, Pallet Delivery or Collection by appointment. You can’t choose which method as this is already allocated to each sale and is to control safety measures for our staff and customers. Each sale will have a small icon telling you which method it is.
Each of our sales offer either Collection by appointment (Click and Collect), Parcel Delivery, Pallet Delivery or 2 Person lift Delivery to a room of your choice.
The type of auction / delivery method are clearly displayed next to the auction title on the auctions homepage i.e https://www.johnpyeauctions.co.uk/ as shown in the image below.
After clicking on an auction link from the homepage the delivery types are denoted by an image. See below delivery image types.
Collection Only
Parcel Delivery (DPD)
Pallet Delivery (Curbside Only)
2 Person Lift
When viewing the lot list, each lot will have one of the following icons applied to it to denote the type of delivery.
Collection Only
Parcel Delivery (DPD)
Pallet Delivery (Curbside Only)
2 Person Lift
We don’t currently offer late night or weekend collections. All available booking slots are available through our online booking system.
Once you have paid for your items and booked your collection slot you may send a representative (not a courier) to collect your items but they will need to know your Name, Address and they must be on time in coming to collect the items at the correct time slot.
If they miss the time slot allocated, they will not be able to collect the goods. Please note that lots are not packaged by the saleroom and the majority of these items are two man lifts and you will need to provide sufficient labour for this. We no longer provide sizes, weights or dimensions.
 
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