FAQ Group: Viewing

You can see if items plug in and light up but for example you wouldn’t be able to see if a washing machine actually spins.

Children aged 15 years and under are not permitted inside the salerooms

Viewing is available and recommended across our sites.
We ask all customers to adhere to safety measures during their visit.
Please see the link for each auctions specified viewing times https://www.johnpye.co.uk/auctions/type/general/

We are unable to provide a condition report however, we will do our very best to update the lot description with more details and/or extra photos. To manage your expectations, we cannot guarantee this particularly if you make the request the same days as the auction.  No lots at our auctions are sold as being new, working, complete or fit for any purpose.   For additional photo’s we would need you to contact us via our online chat service and provide the Site, saleroom, and Lot number.

Our lots originate from many sources including customer/retail returns, salvage, bankruptcy, ex-display & repossessions, via clients from high street retailers to Insolvency Practitioners & Receivers. Lots at our general auctions are not sold as being new, working, complete or fit for any purpose.  There are no warranties (unless specified) or guarantees.

We sell items that are new, old, ex-display, returns, salvage and repossessions as well as much more.

Items in our warrantied specific auctions are guaranteed by John Pye Technical to be free from defects in material and workmanship for the length stated in the lot description on the invoice which starts from authorised invoice date.
Equipment found to be faulty in manufacture within the guarantee period will be repaired, free of charge.
This guarantee does not cover defect by incorrect handling, unauthorised repair, unsuitable storage, impact damage, tampering, water damage and normal wear and tear.

We can request additional photos for you.  To manage your expectations, we cannot guarantee this particularly if you make the request the same days as the auction.  No lots at our auctions are sold as being new, working, complete or fit for any purpose.   We would need the Site, saleroom, and Lot number to apply for further images.